RIVET respects your privacy. This policy explains what information we collect, why we use it, the choices available to you, and how we protect it.
1. Information we collect
We may collect account details such as your name, email address, and login information; creator application responses; community memberships; poll or RSVP activity; support messages; and technical information used to operate and secure the service.
You choose what to share. Some features — signing in, joining a community, submitting an application — need certain details to work at all.
2. How we use information
We use information to provide accounts and community features, review creator applications, respond to support requests, maintain safety, improve the product, prevent abuse, and communicate about services you request.
We do not sell your personal information.
3. Community activity
When you join a creator community or take part in a poll, an event RSVP, or another RIVET feature, we associate that activity with your account so the feature works correctly.
Community membership counts and RSVP totals may be visible to the creator and to other members. Your email address is not.
4. Cookies & analytics
We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the site is used. You can control cookies through your browser settings, though some features may not work without them.
5. Sharing & service providers
We share information with service providers who help us operate RIVET — for example hosting, email delivery, and analytics — under agreements that limit their use of it. We may also share information when required by law or to protect the safety of our creators and communities.
6. Data retention
We keep information for as long as your account is active or as needed to provide the service, meet legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete it or de-identify it.
7. Your choices & rights
You may update certain account information, opt out of non-essential communications, or contact RIVET about access, correction, or deletion requests where applicable.
Depending on where you live, you may have additional rights over your personal information. We honour those requests as required by law.
8. Security
We use reasonable administrative and technical safeguards to protect information. No online service can be completely secure, so please use a strong, unique password and tell us right away if you believe your account has been compromised.
9. Children
RIVET is not intended for children under 13, and creators must meet the minimum age requirements of the platforms they stream on. We do not knowingly collect information from children.
10. Contact us
For privacy questions or requests, reach RIVET through the support page. We respond to privacy requests as promptly as we can.